More than pipes and wires

Do you work with international companies, or interact with representatives from foreign headquarters? When cultures interact miscommunication, misinterpretations and misrepresentations can abound. But conversely, even the smallest effort to respect a unique culture can make a lasting impact. 

Back in the day when a suit and tie were de rigueur business attire, my prized possession was a tie clip made in the image of a samurai swords’ hilt. It was a gift from a friend who had both the heart of a warrior (US Army Special Forces in Vietnam) and the soul of an artist (designer and producer of incredibly fine knives). The son of Chinese immigrants, Al Mar was also the embodiment of the Japanese spirit of Bushido. And a close and generous friend to members of my family. Sadly, he passed away too early.

One day at Puget Sound Power & Light, a representative from a company headquartered in Japan visited me. On temporary assignment from the home office, he presented his business card in a very formal manner (the card facing me and offered with both hands). In turn, I accepted it formally (with both hands and bowing slightly). As I took a moment to honor the card, and him, I noticed his eyes fixed on my tie clip.

“Do you know what that is?” he asked me. “Yes” and I explained its lineage and meaning as a cherished possession. With a slight smile, he nodded in understanding. And a good business relationship started.

Thank you, Al. You are remembered.

Image courtesy of almarknives.com